truckerFast and effective driver recruiting is crucial for any successful transportation operation. From road safety and risk management to customer relations and workplace satisfaction, hiring and retaining the right drivers will give you a significant competitive advantage. Improving the recruiting process requires critical assessment. The key components to an effective driver recruiting assessment include:

* Pre-visit review of all driver recruiting materials
* Onsite review and refinement of recruiting processes
* PowerPoint debriefing that covers observations and recommendations for improved results
* In-depth report including action plan and recommendations
* Web meeting review to help implement company capacity development goals

What are the strengths and weaknesses of your recruiting methods, driver qualification process, driver orientation, and onboarding? Gain invaluable insight into these and other important driver recruitment competencies. To learn more, contact us.

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Six Strategies to Improve Driver Recruitment

  • Posted on June 21, 2016
  • by Andrew
One of the most difficult and persistent problems in the trucking industry is increasing driver fleet size. Recruiting drivers has changed dramatically in recent years. Highly effective recruiting departments need to do many things well. Without new and improved best practices, your company will fall behind. What kinds of practices should be implemented?
  • Marketing and branding strategies that drive inbound recruitment
  • Hiring and training qualified, enthusiastic recruiters
  • Leveraging applicant management systems to analyze results
  • Connecting with potential drivers through modern channels – including social media
  • Implementing daily management processes to translate leads into hires
  • Managing a recruiting department for success
Most companies struggle to design and implement such a wide variety of recruitment strategies. It’s crucial to tackle this challenge from two angles – both strategically and tactically. This results in a sustainable, effective, high quality recruitment program that works for both current and incoming drivers. To learn more, contact us.
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Self Assessment for Driver Recruiting

  • Posted on January 7, 2015
  • by Andrew

The past two years I have focused on the number one issue in trucking—how to grow the number of drivers in the fleet despite the severe driver shortage. I have developed a consulting offering that gives a company a good understanding of how effective their  driver recruiting is compared to industry best practices. The steps in this package include:

  1. Provide the recruiting leader with a request for information. I then review the information prior to coming onsite.
  2. I conduct a three onsite assessment of the practices, processes and results on the company’s recruiting department.
  3. At the end of the third day I give a Power Point presentation of my findings and recommendations.
  4. Within two weeks I provide the company a written report that gives a detailed assessment and recommendations on how the recruiting function can achieve significantly improved results.
  5. I then conduct a webinar with the management team to discuss the written report and decide on the actions the company will take to achieve their recruiting goals.

This has been a very successful process because:

  1. The company receives unbiased, informed information on the effectiveness of their driver recruiting department.
  2. The company learns about industry best practices. Things are changing very rapidly and it is critical to know what is working now.
  3. Companies receive specific, actionable information on what to do to improve results
  4. I can help these companies implement these best practices.


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Reregulating Trucking

  • Posted on March 31, 2011
  • by Andrew

Trucking Reregulation-What is Happening Now

Last week I gave a speech to about 100 members of the North Carolina League of Transportation and Logistics meeting in Charlotte. The topic was the challenge that shippers, carriers and drivers driver face in the current environment.

In 1980 the trucking industry was deregulated. This was a huge change in how our transportation system

Works Deregulation reduced barriers to entry and led to the growth of the large companies we now have and the existence of the 1,000s of small trucking companies.

In the twenty first century the federal government has initiated massive regulation of our industry. They have not regulated carrier authority. Instead, they have changed the industry forever in a number of ways. These changes include:

  1. Hours of Service. The hours of service regulations were the same from 1935 until January 4, 2004. Since then the hours of service have become progressively more restrictive. ATBS tracks miles for 40,000 owner operators. Their numbers show that driver miles have decreased by 17% from 2003 to now. The government is currently in the process of reducing the hours a driver can drive in a tour of duty from 11 to 10 and virtually eliminating the 34 hour restart.
  2. EPA engine particulate standards. The standards have been made more restrictive three times since 2004. Diesel engines are now “mobile air cleaners.”  The air coming out of diesel engines is now cleaner than the air going into these engines. This has come at a very large cost to the industry.
  3. Diesel engines now cost $25,000 more than they did in 2004.
  4. Diesel engines now weigh 1,000 more than they did in 2004.
  5. Miles per gallon (in an age of $4.00 fuel) is now lower.
  6. Preventive maintenance needs to occur more often, is more complicated and is more expensive.
  7. CSA. The Federal Motor Carrier Administration (FMCSA) in the Department of Transportation (DOT) is in charge of managing the motor carrier safety and fitness. CSA (originally CSA2010) is their effort to improve the regulation of motor carriers. Conceptually this is a more efficient and comprehensive method to regulate the safety fitness of the 1,000s of carriers in this country. Like any other complex program “the devil is in the details.” How those details are decided and administered will determine the fairness and effectiveness of this approach.
  8. CSA impact on drivers. CSA introduces new metrics that measure driver performance such as all write-ups at roadside inspection and a federal motor vehicle report (which is more comprehensive than state MVRs). The definition of a “good driver” has been expanded. Carriers are now using measurements to determine the impact of each driver on their company CSA score. The federal government has also created the PSP report to document the record for each driver. This is used by carriers to vet drivers prior to employment.  The estimates on the number of drivers that will fall out of the driver ranks as a result of CSA and PSP is estimated to be between 20,000 and 200,000.
  9. Electronic Onboard Recorders (EOBR). EOBRS track many items. They create the ability to do electronic logging. From a drivers perspective they are good news and bad news. The good news is they no longer have to write a manual log. The bad news is if they violate the hours of service it documents this violation. From a carriers point of view it means that dispatch needs to be legal. The pickup, transit and delivery times will need to be pre-planned and accurate.
  10. Other Items. The list is long and includes distracted driver laws (cell phones, etc.), sleep apnea (30% of drivers), functional agility testing and other items. Some of these items are becoming Federal and state laws. Some are items that carriers are using to insure that drivers can do the job safely and without injury.

My next blog will discuss what all of these changes mean to carriers and how carriers can get ahead of this curve.

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